Restaurant

Deliver Fast, High-Quality Service in Any Network Condition

Don’t let spotty connectivity limit your service speed at peak times. Eliminate your in-restaurant Wi-Fi issues and avoid interruptions to your business
A woman wearing an apron and holding a tablet.
Forward-thinking enterprises use Ditto everyday to enhance and simplify their edge strategies

The Problem

Inconsistent connectivity slows delivery of customer orders and limits quality of service

Low-latency sync between in-store devices is critical for selling food in a timely manner and delivering high-quality service. When one or more devices face connectivity problems, this often leads to long lines in-store and in the drive-thru which limits your ability to capture revenue at peak times.

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The Solution

Peer-to-Peer and mesh technology enables low-latency sync no matter what

Your restaurant needs a consistently fast POS that can adapt to changes in environment and network status to ensure that orders are always delivered in a timely manner.

A POS embedded with the Ditto SDK can sync orders from an order-taker to the kitchen display even during periods of downtime or network strain. In-store devices maintain their own resilient networks and sync directly via peer-to-peer.

Customer Story
Chick-fil-A revamps their POS to be resilient in offline situations.

“Ditto moves key data quickly with no round trips to central services”

Ditto moves key operational data between restaurant team members quickly, seamlessly and with no round trips to central services. The more control and information we can put in the hands of operators and their teams, the better they can care for customers.

Chris TaylorSenior Director of Customer Technology Solutions


Speed up in-restaurant 
and drive-thru orders

Devices talk directly to bypass single points of failure that may cause slow sync, such as in-store servers, access points, or the cloud, enabling your devices to sync faster than ever before and with higher reliability.

tARGET
Access Point
Server
Source

Cut cloud, Wi-Fi, and local
server costs

A receipt printer connecting to a point of sale without using the internet or cloud

Avoid trips to the cloud by syncing directly between local devices, cutting down on consumption costs. Reducing your restaurants' strain on local servers and Wi-Fi means you can deploy more in-store devices, tabletop, kitchen display, etc, without overtaxing your network.


Serve your customers everywhere

A woman in a blue shirt holding a tablet.

Deploy your POS to new locations, pop-ups, food trucks, and more––in minutes. All you need are mobile devices installed with your Ditto-based POS app. Say goodbye to complex wiring, servers, or expensive Wi-Fi setups.


How does it work?

Keep mission-critical systems online when it matters most

Ditto is the only edge-native, mobile database that can consistently support your business anytime, anywhere. Edge-native solutions are built specifically to thrive on mobile and edge devices, without relying solely on cloud-based services.

  • Build flexible operations that are both latency-sensitive and resilient without reliance on network hardware, edge servers, or the cloud
  • Decentralize your systems to remove single points of failure that lead to operational bottlenecks
  • Drive consistent revenue and customer service anywhere, regardless of connectivity or bandwidth
Build a POS that does more
Book a demo with our team so we can walk you through integrating Ditto into your POS system
Frequently Asked Questions

Yes. Ditto is trusted by leading global brands like Chick-fil-A, which relies on Ditto to keep its restaurants resilient and connected. Numerous POS providers—ranging from major enterprise platforms to fast-growing innovators—are building Ditto directly into their core products to deliver always-on reliability for their customers.


Ditto’s self-healing sync drastically reduces slow sync, order loss, downtime and, ultimately, escalations to corporate. That means fewer firefights and more bandwidth for your teams to focus on growth initiatives, innovation, and new rollouts.


Devices don’t wait for connection to WiFi, servers, or the cloud. They create a localized mesh network and sync directly with each other over Peer-to-Peer Wi-Fi (think Airdrop), Bluetooth Low Energy, or Local Area Network. If one connection drops, Ditto automatically reroutes through another channel or device within the network.


Yes. Ditto protects sensitive data everywhere it flows with end-to-end encryption, SOC 2 compliance, and role-based access controls. You get resilient, uncompromised security for your POS systems and customer information.


Absolutely. Ditto’s edge-native architecture supports mobile, edge, and server devices of all kinds such as kiosks, menu screens, kitchen display systems, and more.


Ditto complements your existing cloud systems with edge-native technology built to thrive in disconnected situations. The cloud still plays a role for central reporting, analytics, and cross-location visibility, but your locations are never dependent on it for real-time operations. Ditto opportunistically syncs back to the cloud whenever a connection is available. Learn more about how Ditto works with your cloud here.


In Ditto's implementation, conflicts are automatically resolved, merged, and synced across peers without the need for coordination or validation from a centralized authority. Learn more about Ditto’s CRDT.


Check out our pricing pages for information on Ditto Cloud Sync and Peer-to-Peer Sync. Depending on your needs, you may need to speak with our sales team to discuss your project’s scope.


Ditto's offline-first, embedded database stores data in structured JSON-like document objects, similar to NoSQL. It runs within your app (on mobile, web, IoT, etc.), allowing you to read and write data even without an internet connection. Each instance of the Edge SDK maintains its own local datastore, so the app remains fully functional offline and can share data locally. Learn more here.


Encrypted at the transport layer using version 1.3 of the Transport Layer Protocol (TLS), clients and servers are mutually authenticated prior to transmission of API and peer-to-peer access credentials. The use of mutually authenticated TLS (mTLS) mitigates potential risks posed by outside attackers attempting to masquerade as a valid API endpoint or peer in the mesh network to steal information.

Additionally, Ditto workloads and services are tightly controlled in a containerized Kubernetes environment.