RETAIL & fulfillment

Don’t let connectivity limit worker productivity

Eliminate spotty connectivity in the store and warehouse. Build resilient mobile operations that never drop sessions and can always sync.
Hundreds of forward-thinking enterprises use Ditto
to simplify their edge strategies

How confident are you in your mobile tools?

84
%

of warehouse workers said they experienced a dropped session at least once per shift; over 30% said at least once per hour

Source: StayLinked
50
min

per day that workers spend resolving connectivity and mobile device issues

Source: StayLinked
82
%

of retailers report that network downtime results in negative customer experience

Source: Accelerated Concepts
The Problem

Dropped sessions are the silent productivity and profitability killer
  • Retail Has Unique Wireless Infrastructure Challenges
    requiring expensive and complex hardware that still result in dead zones
  • Dropped Sessions are a Chronic Hindrance
    that erode worker productivity, fulfillment, and front-of-house operations
  • Customer Experience and Profitability Suffer
    when mobile workflows can't operate in real-time
  • Reconnection isn't Quick
    often requiring assistance from IT
an icon of a double checkmark
The Solution

Ditto keeps devices online and syncing without WiFi or servers
  • Software-Driven, Offline Networking
    that builds a peer-to-peer mesh network with just the mobile and edge devices you already have
  • Build Resilient Workflows That Never Stall
    by enabling "offline" devices to relay real-time changes through nearby online devices
  • Ensure Operational and Revenue Continuity
    by eliminating networking bottlenecks
  • Drive Sustained Customer Service
    for BIPOS, curbside pickup, and more

Eliminate productivity loss
from dropped sessions


Sync Continuity for Warehouse Systems

Scan, make updates, and even sync when when disconnected, keeping critical systems online.


Maintain Operations During Peak Demand

Local networking ensures maximum reliability even when traditional networks are overloaded.


Eliminate Scan & Inventory Discrepencies

Confict-Free offline data ensures merging and audit accuracy from duplicate scans or unsynced inventory. 


Consistent Service, Online or Off

Access, update, and even sync mobile workflows when offline to always deliver a high-quality customer experience.


Keep Your Associates Moving

Conduct cycle counts and inventory checks, stock shelves, and manage tasks without interruption.


Flawless BOPIS and Curbside Every time

Associates can locate, pack, and deliver orders regardless of connectivity.


Unstoppable Parking Connectivity

Eliminate system failures for your parking and curbside pickup services. Guarantee real-time transactions and task management with zero latency or interruptions.


Seamless Sync. Fast Operations.

Optimize curbside pickup and task assignments with our low-latency connection. Achieve maximum operational efficiency.


Mobility 4.0: Intelligent Connection

Transform your parking management with connectivity built for the future of curbside service.

Devices Running Ditto Never Drop Sessions

Workers don't notice lapses in connectivity. When a device goes offline, real-time data continues to flow through nearby devices, and to the cloud anytime data reaches an online device.

tARGET
Access Point
Server
Source

How does peer-to-peer sync work?

Customer Story
Dnero delivers 99.99% uptime for hospitality customers

“Ditto has made something very complex seem simple with one of the best technical support teams in the world.”

“We never have to worry about internet connectivity anymore. The Ditto ecosystem solves for networking and data syncing, so our developers don’t have to.”

John KomarkowskiCo-founder


More WiFi infrastructure isn't the answer

Direct Peer-to-Peer Sync

Your mobile and edge devices are more powerful than you realize, capable of advanced networking without the need for new devices, hardware, or networking setups.


Meet customer expectations in every environment

Confidently deploy your mobile workflows, like curbside pickup in the parking lot, anywhere you need them without worrying about WiFi reach and cellular reception.


Seamlessly Sync Across Edge and Cloud

Ditto's rainbow connection and multi-hop capabilities ensure that even completely offline devices can still communicate with business-critical backend systems.

P2P Wifi
BLUETOOTH LE
IP-BASED TRANSPORTS
LAN
Don't let connectivity get in the way
Have our specialists walk you through integrating Ditto with your existing mobile workflows.
Frequently Asked Questions

Dropped sessions typically occur due to WiFi dead zones, network congestion during peak hours, interference from metal shelving and infrastructure, and the inherent limitations of traditional cloud-dependent architectures. Even robust WiFi deployments can't eliminate all connectivity gaps in complex retail and warehouse environments.


Devices don’t wait for connection to WiFi, servers, or the cloud. They create a localized mesh network and sync directly with each other over Peer-to-Peer Wi-Fi (think Airdrop), Bluetooth Low Energy, or Local Area Network. If one connection drops, Ditto automatically reroutes through another channel or device within the network.


All data is stored locally on the device and continues to be updated. But that's not all; as long as at least one device in the local mesh network has connectivity, your devices are never truly offline. Data flows through the mesh to reach the backend, so workers can continue syncing in real-time even in WiFi dead zones. Online or offline, Ditto's conflict-free architecture ensures that all changes sync automatically without data loss or duplication issues even if multiple workers scanned the same item while offline.


Ditto’s self-healing mesh networking drastically reduces slow sync, data loss, downtime and, ultimately, escalations to onsite IT. That means fewer firefights and more bandwidth for your teams to focus on growth initiatives, innovation, and new rollouts.


Ditto's offline-first, embedded database stores data in structured JSON-like document objects, similar to NoSQL. It runs within your app (on mobile, web, IoT, etc.), allowing you to read and write data even without an internet connection. Each instance of the Edge SDK maintains its own local datastore, so the app remains fully functional offline and can share data locally. Learn more here.


Ditto complements your existing cloud systems with edge-native technology built to thrive in disconnected situations. The cloud still plays a role for central reporting, analytics, and cross-location visibility, but your locations are never dependent on it for real-time operations. Ditto opportunistically syncs back to the cloud whenever a connection is available. Learn more about how Ditto works with your cloud here.


In Ditto's implementation, conflicts are automatically resolved, merged, and synced across peers without the need for coordination or validation from a centralized authority. Learn more about Ditto’s CRDT.


Encrypted at the transport layer using version 1.3 of the Transport Layer Protocol (TLS), clients and servers are mutually authenticated prior to transmission of API and peer-to-peer access credentials. The use of mutually authenticated TLS (mTLS) mitigates potential risks posed by outside attackers attempting to masquerade as a valid API endpoint or peer in the mesh network to steal information.

Additionally, Ditto workloads and services are tightly controlled in a containerized Kubernetes environment.