Point-of-sale (POS) systems are the foundation of revenue in restaurants and retail. When the POS goes down, not only does it become difficult to take orders—it becomes nearly impossible to share those orders with other in-store devices, such as a back-of-house kitchen display system.
The result? Registers get backed up and sales grind to a halt. Even a brief network outage or system failure can lead to lost transactions and frustrated customers—resulting not just in immediate financial loss, but also long-term damage to customer loyalty.
This eBook explores how Ditto’s real-time peer-to-peer synchronization, mesh networking, and offline-first design enable always-on capabilities when integrated with a point-of-sale (POS) system. We compare Ditto’s approach to traditional cloud-centric POS architectures and highlight the business value it delivers—from preventing costly downtime to unlocking new levels of scalability and customer service.