TRANSITION SERVICES POLICY

Capitalized terms used but not defined herein have the meaning set forth in the Master License and Services Agreement or the Order Form in which this Transition Services Policy (this “Policy”) is referenced. Where Transition Services are requested by the Customer in accordance with the Agreement, Ditto will provide Customer with such Services in accordance with this Policy:

Commencing upon notice of termination or non-renewal, if applicable, and continuing for up to 12 months after termination or expiration of this Agreement, at the election of Customer, Ditto will provide Transition Services. Customer may terminate the Transition Services at any time upon 30 days prior written notice during the 12-month period if such services are no longer required.

Customer shall pay Ditto for the Transition Services at Ditto’s then-current time and materials rates. Such Transition Services may include the orderly exportation (if Customer does not have access to export their own Customer Data) or migration of all Customer Data and Customer Materials held or maintained by Ditto in such media or format(s) that is usable to Customer or another service provider on Customer’s behalf. As part of Transition Services, Ditto shall provide such information as Customer may reasonably request relating to its usage of the Services.

Last Updated: May 15, 2025