We had problems tracking your face.
Unfortunately we weren’t able to accurately detect your features.
Here are some tips:
1.
Make sure you
have even lighting
on your entire face
2.
Tuck your hair
behind your ears
so both ears are
visible
3.
Move very slowly
from side to side
and look into the
webcam mid-turn
We are improving our technology every day, and we appreciate your
patience.
Your face didn't stay in the circle.
Center your head in the red circle making sure your face
fills the circle from top to bottom.
Don't worry if your hair goes outside the circle.
When you turn, rotate your neck so your face stays in the circle.
Your motion was not smooth.
Remember, it should take about 12 seconds to record your
DITTOTM so
we can collect enough data to make your virtual fitting accurate.
So take your time, and move your head from one side to the other in
one smooth motion.
You moved too fast.
Whoa there, speed demon! Let's try that again at a slower
pace.
Remember, it should take about 10 seconds to record your
DITTOTM
so we can collect enough data to make virtual
fitting accurate.
There is not enough lighting on your face.
Backlight settings can make your DITTOTM
appear too dark for us to detect your facial features.
Try facing that window instead or find a well-lit room
so you can get nice, even lighting on your entire face.
Too much lighting on your face.
Your face is looking a bit overexposed. Move out of
direct sunlight or find a well-lit room so you can get
nice, even lighting on your entire face.
Sorry! Something went wrong. Please try again later.
We are unable to detect your camera.
Your webcam is blocked by another application.
Re-record
Prescription glasses
Sunglasses
